Returns & Exchanges
At Go Roam Supply Co., we want you to be fully equipped for your next adventure, which is why we offer a 30-day window for returns or exchanges on all unworn apparel. If your gear isn't the perfect fit for your journey, we've made the resolution process simple and efficient.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure the gear remains in resaleable condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it firmly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier; once received at our warehouse, we will process your refund or ship your exchange within 5-7 business days.