Frequently Asked Questions
Everything you need to know before your next adventure.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your gear sooner for an upcoming trip.
What is your return policy for apparel?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Simply visit our returns portal to start your domestic return or exchange.
Are your products sustainably made?
At Go Roam Supply Co., we prioritize ethical manufacturing. Our 'Earth-First' collection uses organic cotton and recycled polyesters to minimize our environmental footprint.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. Most of our apparel has a 'Modern Adventure' fit, which is slightly tailored but allows for full range of motion.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.
Can I change or cancel my order after it's placed?
We process orders quickly to get them to you fast. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.